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Forrester – The Retail eCommerce Metrics that Matter

To grow ecommerce sales, digital businesses need better metrics.

This Forrester report gives you a step-by-step process to identify, measure and report ecommerce metrics to grow sales. Complete the form to access now.

Put Metrics at the Heart of Your eCommerce Strategy:

  • The most impactful metrics to grow sales and inform business decisions
  • Identify opportunities for enhancements and new features
  • Measure the bottom line performance of your website(s)

About This Report: Measure The Right Metrics

Digital business executives have had a long love affair with data. But to drive change and ongoing improvement, they need to make sure they have the most useful information, not just the most accessible. This report will help your business move from simply collecting data, to creating insight.

What Are the Top Metrics for Retail eCommerce?

The Retail eCommerce Metrics that Matter report covers key metrics across four categories: awareness and adoption, use, experience and impact. Gain insights and best practices for effective data collection techniques including data analytics tools, website analytics, off-site analytics, customer surveys and panels.

My business is unique, will this report apply?

Yes. The Retail E-Commerce Metrics That Matter report lays out a step-by-step process for identifying the metrics that are most valuable to you.

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