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Our Criteria

Some industries may not be allowed to work with Rapyd in order to meet our internal and external obligations. This is based on a lot of different things, like the ones listed below,

  • Global regulatory obligations
  • Our payment processing partner requirements
  • Our internal risk assessment methodologies

The types of businesses listed below are representative, but not exhaustive. Rapyd may in its sole discretion decide to restrict or prohibit any other categories, products or services not listed below.

Businesses that offer illegal products or services are never eligible to use Rapyd.

If you are uncertain as to whether a business is prohibited or restricted or you have questions about how these requirements apply to your clients, please contact Rapyd compliance team (

Relationship with Rapyd

Depending on the business model and products or services offered by the client, restrictions or prohibitions may apply. 

As a first step, identify whether you are a ‘Merchant’ or a ‘Platform Partner’. 

Following that, check the subsequent section to see if any restrictions or prohibitions apply to your business.

Who is a Merchant?

A business that sells products/services to its customers in its own name and on its own responsibility, such as a grocery store or online retailer that sells products from various brands, including its own brand and its franchisees.

Who is a Platform Partner?

Any partner or platform merchant connected to the Rapyd network enabling another party (third party or sub-merchant) to use the Rapyd services to collect or disburse funds for selling their products and services through the services of such Platform Partner.

If your business is connected to the Rapyd network through a Platform Partner business (for example, a marketplace/platform, payment facilitator), the restrictions in this category also apply to you. Restrictions applicable on Platform Partners will also apply to their sub-merchants.

Restricted and Prohibited Products and Services

The list below shows the products and services that are restricted or prohibited from using Rapyd services for ‘Merchant’ business model and ‘Platform Partner’ business model. The types of businesses listed below are representative, but not exhaustive.

“R” indicates that your products or services offering is restricted. We will require additional documentation prior to onboarding. 

“P” indicates that the business or service is prohibited from using Rapyd’s services. When entering into an agreement with Rapyd and using Rapyd’s services you are confirming that you are not offering or are affiliated to the products or services listed as prohibited. For example, airline services or financial services through a Platform Partner is prohibited. 

Prohibited and Restricted Products and Services Applicable to Merchants Applicable to Platform Partners
Adult entertainment, website or contents such as:

  • Sexually oriented items such as sex toys
  • Adult escorts, prostitution services and massage parlours
  • Child pornography
  • Male or female sexual enhancement supplements or products
  • Video texting or paid subscriptions to live-streaming where it involves adult erotic content or conversations
  • Gentleman’s clubs, strip clubs and topless bars
Counterfeit items P P
Credit repair services P P
Drugs or drug proprietors selling illegal substances P P
Drug paraphernalia that involves equipment designed for making or using drugs P P
Marijuana, CBD/THC related products and businesses P P
Gambling providers or transactions including games of chance P P
Human remains and body parts P P
Human trafficking P P
Child exploitation P P
Wildlife trade P P
Mail-order brides services P P
Poisonous and hazardous materials P P
Products/services promoting abuse, hatred, racism, religious persecution, terrorism, violence or contain offensive content P P
Pyramid or ponzi schemes P P
Sanction list inclusions (global) P P
Shell banks and  companies P P
Signal jammers/blockers that interferes with cellular/communication devices P P
Products and services that infringe intellectual property rights P P
Surrogacy services P P
Tattoo parlors P P
Tobacco / cigar / electronic cigarette / nicotine content products R R
Trade of weapons, ammunitions, military armaments, explosive devices and firearm parts P P
Corporates with bearer share P P
Airlines R P
Online Travel Aggregators (OTAs) R R
Timeshare services P P
Ticketing agencies R P
Auctions R P
Marketplaces, including crowdfunding, and on-demand Services R P
Pawn shops P P
Bankruptcy lawyers R R
Financial services, including but not limited to:

  • Money transmitters / money services businesses
  • Investment and brokerage services
  • Insurance services
  • Lending services
  • Buy Now Pay Later services
  • Crowdfunding
  • Debt collection agencies
  • Neobanks / challenger banks
Gold and precious metal dealers (physical or online) R R
Virtual currency service providers R P
Charities or not-for-profit organisations R R
Online dating services R R
Fantasy sports leagues, e-sports gaming or tournaments R R
Games of skill where participants receives cash or cash-equivalent prizes R R
Video game or virtual world credits R R
Private medical practice and/or online doctor consultation (e-doctor) R R
Drugs and pharmaceuticals R R
Products or services related to religious, political or social campaigning R R
Multi-level marketing R R
Shipping/maritime/logistics/supply chain R R
Gig economy R P
Get rich quick schemes including investment opportunities or other services that promise high rewards to mislead consumers; schemes that claim to offer high rewards for very little effort or upfront work; sites that promise fast and easy money. P P
Remote computer assistance P P
E-learning, online tuition R R