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The Best eCommerce Platform in 2021 – 12 Top Picks

Best eCommerce Platform

Use Rapyd’s comprehensive comparison to select the best ecommerce solution for your business needs.

Choosing the best B2C ecommerce platform to grow online sales is a key decision for a merchant. However, the number of ecommerce platforms has skyrocketed in the past decade. To make the process easy, we’ve put together our list of 12 of the top ecommerce platforms.

What is a B2C eCommerce Platform?

B2C ecommerce platforms (Also known as shopping cart software) differ from standard website builders because they provide specific features for online sellers, including things like payments application integrations, comprehensive product catalogues, and in-platform seller marketing. Traditional website platforms and CMS systems are built for a wider range of needs but lack the specialized functionality ecommerce platforms provide.

eCommerce platforms from WooCommerce, Magento, Wix, Shopify and others are dramatically simplifying online selling globally for merchants and making it easy to launch stores online. Many platforms are also giving enterprise merchants the ability to customize their ecommerce stacks in ways that best suit their needs.

This Article Will Provide eCommerce Platform Reviews For:

  • Free ecommerce platforms
  • Website builders for ecommerce
  • All-in-one ecommerce solutions
  • Composable commerce platforms
  • Suite-based ecommerce platforms
  • Best eCommerce Platform for SEO

You Will Find the Following Platforms in this Article:

  1. WooCommerce
  2. Magento
  3. OpenCart
  4. Squarespace
  5. Wix
  6. Shopify
  7. BigCommerce
  8. commercetools
  9. Elastic Path
  10. Salesforce B2B eCommerce
  11. SAP Commerce Cloud
  12. Oracle CX

The Best Free eCommerce Platforms

Many ecommerce platforms cost little to nothing to get up and running. If you have a limited budget — or just want to get set up to sell online fast — you can consider the following free options. These can also be a good departure point for start-up businesses or businesses looking to move from brick-and-mortar to online sales for the first time. While these solutions are free, merchants will still have to pay transaction fees.

 

OpenCart

OpenCart

G2 describes Opencart as “an easy-to-use, powerful, open-source online store management program”. OpenCart can support multiple stores from a single interface while customizing and localizing each store, which can be especially useful for merchants with multiple independent brands and retailers that sell cross-border.

OpenCart has a $99 per month service available for businesses that would like dedicated customer support. There are also transaction fees that can vary based on the payment methods and the gateway(s) used.

  • Key features: Shopping cart management, email integration, reporting, localization
  • Pros: More than 13,000 modules and themes, easy administration
  • Cons: Some extensions have security vulnerabilities and the costs of extensions can add up quickly.

 

WooCommerce

WooCommerce

WooCommerce describes itself as an open-source commerce solution built on WordPress. So you will need to have hosting and a WordPress site to use it. Its ubiquity on WordPress ecommerce sites gives it a massive market share (28%) and therefore a robust community of developers, plugins and resources to support it.

WooCommerce has no setup charge or monthly fees. Businesses pay 2.9% + $0.30 for each transaction made with U.S.-issued credit cards or debit cards. For cards issued outside the U.S., there’s an additional 1% fee. Other payment gateways are also available for international transactions and local payment methods.

  • Key features: Storefront design, order management, product search and filters
  • Pros: Great for WordPress and rich in-store themes
  • Cons: Not suitable for non-WordPress websites

 

Magento

Magento (Open Source)

Adobe offers two ecommerce platform solutions, Magento Open Source and Magento Commerce. While Commerce will set you back over $20,000 a year, you can self-host the slimmed-down, open-source platform for free. It won’t include Magento Customer support or many of the features that make Magento Commerce a powerhouse enterprise ecommerce platform, but it’s great for companies who want to start small and upgrade down the road without switching platforms.

With Magento Open Source, you will need to pay for hosting from a third-party hosting provider. Magento Open Source doesn’t charge transaction fees, other than the fees charged by the payment gateway, which can vary.

  • Key features: SEO, promotions and discounts, shipping options
  • Pros: Large developer community and support forums, a large selection of extensions
  • Cons: Requires technical expertise to implement and maintain

The Best Website Builders for B2C eCommerce

While not technically dedicated to ecommerce, website builders can help you move quickly with templates and basic online sales functionality. With these kinds of solutions, there’s no need to hire designers and developers or worry about hosting.

 

Squarespace

Squarespace Commerce

Squarespace lets businesses sell online, track their inventory, and connect with customers while on-the-go. While Squarespace is known mainly as a website builder, it’s gaining traction with small and medium online retailers that place a high value on design and ease of use.

  • Key features: Unlimited products, sales tax configuration, and order status emails
  • Pros: Slick drag and drop design and good inventory system
  • Cons: Steep learning curve initially
  • Pricing: From $26 per month

 

Wix

Wix eCommerce

Wix offers an easy-to-use website builder with over 500 templates to choose from. You can add a blog, galleries, SEO tools and a custom domain. Wix ecommerce functionality is reasonably priced and easy to use, however, it is limited and doesn’t support multiple sales channels or a robust feature set, but there are many third-party plugins and extensions available to augment Wix with things like reviews, marketing tools and payment gateways.

  • Key features: Robust plugin marketplace, SEO
  • Pros: Great store editor, user-friendly interface, abandoned carts recovery
  • Cons: Limited inventory management and multichannel capabilities
  • Pricing: From $23 per month

The Best All-In-One B2C eCommerce Platforms

As your business grows, there will come a time where you need a solution that is built for scale. You’ll likely need the ability to customize your store and checkout experience more deeply, especially if you’re a business that’s selling a wide range of products online. This is where robust, all-in-one solutions come in.

 

WooCommerce

WooCommerce

WooCommerce is owned by WordPress, which makes it a strong ecommerce platform for sellers who are already hosting their site through the latter company. WooCommerce offers a robust ecosystem of plugins and excellent SEO features. The WooCommerce Subscriptions feature also makes it an outstanding subscription ecommerce platform to launch your subscription business.

  • Key features: More than 400 extensions, built-in blogging, product ratings and reviews
  • Pros: It’s built for WordPress, enables unlimited customization and unlimited products
  • Cons: Many extensions can add costs
  • Pricing: WooCommerce has no setup charge or monthly fees

 

Shopify

Shopify

Shopify is one of the most robust tools that businesses can use to create their online store with no technical expertise. With comprehensive tools, easy usability and point-of-sale and online payment acceptance, Shopify is a strong offering for virtually any use case. Shopify offers features including selling, order management and shipping – as well as solutions that help businesses get started, such as custom logos, names and web domains. A wide range of third-party plugins allow customers to easily extend Shopify’s capabilities and expand their business internationally.

  • Key features: POS, SEO, product management, dropshipping, omnichannel integration, branding
  • Pros: It’s highly scalable, has comprehensive features, plus lots of highly satisfied customers
  • Cons: While Shopify is excellent for non-technical users, developers and retailers with technical expertise can find it limiting
  • Pricing: From $9 to $299 per month

 

BigCommerce

BigCommerce

WebsiteBuilderExpert describes BigCommerce as “one of the most powerful and scalable ecommerce website builders on the market.”

BigCommerce provides a powerful SaaS platform and a curated app store full of API enabled solutions. The company targets brands that differentiate on customer experience. They are known for delivering a great experience to their clients, along with an interface that is easy to use, customize and extend. It’s curated app store provides support for clients at all growth stages, but its generalist approach means there aren’t a lot of vertical-specific apps or support.

  • Key features: Multi-currency, real-time shipping quotes, mobile app
  • Pros: Curated app store, excellent A/B testing capabilities
  • Cons: Limited support for vertical-specific needs, and weak inventory and promotions offerings
  • Pricing: $29 to $300 per month, with special full-service enterprise pricing available.

 

MagentoMagento Commerce

Adobe’s Magento Commerce has a large, loyal customer base and support ecosystem. Magento offers outstanding customizability, robust A/B and multivariate testing as well as strong service and support. Magento Commerce is suitable for mid-market and large enterprise clients. It’s one of the best platforms available for companies with rapidly evolving needs and those that differentiate on leading in customer experience.

Its PWa studio makes it easy for companies to design Progressive Web Apps that deliver an app-like experience to the growing population of mobile shoppers.

  • Key features: PWa Studio, on-premise and hosted solutions
  • Pros: Intuitive page builder, customer segmentation and personalization
  • Cons: High-cost, complex and unintuitive upgrades and customization
  • Pricing: Magento Commerce prices start around $22,000 per year if you’re using Magento 2. Prices increase if your GMV (Gross Merchandise Value) is more than $1 million.

The Best B2C Platforms for Composable Commerce

Composable or ‘headless’ commerce are two terms that have become common in ecommerce technology circles. Composable commerce is an approach where a company assembles different, user-interface-free business services and packages them together to create a solution that is best-of-breed for their unique needs and delivers a better customer experience across all channels.

 

commercetools

commercetools

commercetools provides cloud-native APIs for large enterprise clients as an alternative to a fully custom build. It is a developer-friendly solution that utilizes a microservices approach. It is versionless, elastic and extremely cost-effective.

commercetools relies on a customer’s existing enterprise BPS system for workflow management and requires deep developer expertise. It’s best for technical organizations with a strong, agile developer culture and an API-first approach. It is not a good fit for companies looking for an all in one solution.

  • Key features: Conversion tracking, content management, API
  • Pros: A fraction of the cost of building a similar solution in house, highly elastic
  • Cons: Relies on customers’ existing enterprise BPM system for workflow management, limited availability of out-of-the-box integrations
  • Pricing: See vendor for pricing

 

Elastic Path

Elastic Path

Elastic Path was an early leader in headless commerce with its hypermedia REST API giving developers the flexibility to build almost any ecommerce experience they can dream up, with virtually no limit on what partner solutions it can be integrated with.

  • Key features: Omnichannel support and store search
  • Pros: Incredibly flexible and customizable
  • Cons: Requires a developer-focused culture and is difficult for business and marketing users to utilize
  • Pricing: See vendor for pricing.

The Best Suite-Based B2C eCommerce Platforms

If your business is already in an ecosystem like Salesforce or SAP, it may make sense to use the ecommerce platforms they provide. In this way, the solutions can share data, and your company will benefit from existing technical expertise.

 

Salesforce B2C eCommerce Platform

Salesforce B2C Commerce

As we explained in our recent B2B ecommerce platform guide, Salesforce could be a good option for those who are already using products in its wide ecosystem — and that’s likely to be businesses with sizable budgets.

  • Key features: Merchandising tools and one-touch payment options, integration with Salesforce CRM and ecosystem
  • Pros: Easy integrations with other salesforce products and comprehensive pricing, orders, and customer data.
  • Cons: Steep learning curve, high cost
  • Pricing: See vendor for pricing

 

Oracle eCommerce Platform

Oracle CX Commerce

Oracle CX Commerce is a solid entry point into the world of cloud commerce for mid-market and enterprise companies. It’s Sales, Marketing and Configure, Price Quote clouds provide a comprehensive solution that integrates with Oracle’s other ERP and financial clouds.

  • Key features: Site development in familiar frameworks: JavaScript, HTML5, CSS3, and NodeJS.
  • Pros: API-based approach makes it easy to integrate with other solutions
  • Cons: Oracle CX Commerce only supports English on the backend.
  • Pricing: See vendor for pricing

 

SAP eCommerce Platform

SAP Commerce Cloud

SAP Commerce Cloud might be worth considering if your business is using other SAP solutions and wants a highly customisable platform that can handle high volumes of products and customers. Some reviewers have noted that it requires specialist IT knowledge to implement well — and that can take time to learn.

  • Key features: Catalog and search, product recommendations, discounts and promos.
  • Pros: Bulk product upload
  • Cons: Some customers express a desire for deeper integration with other SAP Customer Experience Components
  • Pricing: See vendor for pricing

Additional Information to Help You Choose

The Best eCommerce Platform for SEO

Based on considerations such as social shareability, blog integration, auto XML sitemap creation, ease of creating redirects and other technical capabilities, these are the best ecommerce platforms for SEO.

  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce
  • Wix

Features Comparison of Top All-In-One eCommerce Platforms

SubscriptionsTestimonialsReward PointsWYSIWYG EditorForm CAPTCHARapyd Local Payments Plugin
BigCommerceNAdd-On3rd PartyYYN
MagentoYYYes (Enterprise Edition)YYY
OpenCartYY3rd Party3rd PartyYN
ShopifyNYYNYY
WooCommerceYYYYAdd OnY

Global Market Share of Leading eCommerce Software Platforms

Global market share of leading ecommerce platforms

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