As wearable payments are becoming increasingly important, retailers must consider the implications of this technology. But how does the wearable payment landscape look like right now? The growth of contactless card usage as well as the slow, steady rise of…
Global eCommerce sales are on track to hit 4.13 trillion USD by 2020, driven by transactions from more than 2.1 billion buyers around the world. While most top-tier markets like North America and the UK are relatively consistent when it…
Hospitality is changing every day. As we embrace newer and more advanced technologies, the way we shop, book holidays and do just about everything else has changed. With digital now ruling supreme over just about every aspect of our lives,…
The After Payment Emotional Experience (APEX) of customers is influenced by a lot of things, including marketing, returns, refunds, and complaints. When it comes to returns, many retailers believe that they provide favourable terms and conditions, with 93% claiming that their…
Introducing card payments technology into the business Operating across 11 branches in Dumfries and Galloway, Marchbank Bakers has built up credibility and a loyal customer base over their 61-year history. As a trusted local bakery, Marchbank listened to customers, and…
When it comes to marketing your business, social media offers an invaluable tool. A vital component in shaping your brand image, it’s not only a place where you can give your business a voice but somewhere that consumers can go…
Generation Z, the 18-25-year-olds, are more likely to take some form of action to actively influence others after a negative in-store or online experience. Our new report looks into the consumer experience before, during and after an in-store or online purchase.…
Regulators around the world are leaving no stone unturned in a renewed effort to ensure anyone doing business across borders abides by Know Your Customer (KYC) guidelines, forcing merchants and payment facilitators to absorb the costs of more detailed customer…