CASE STUDY
Bagel Factory and Rapyd Serve Up National Expansion
Rapyd’s payment processing solutions improve the speed of service and simplify administration.
Rapyd Makes Growth Easier for the UK's Largest Bagel Chain
THE STORY
Bagel Factory, the largest UK-based quick-service bagel chain, is growing fast. It has expanded its presence to 35 locations across bustling train stations, shopping centres, and city centres, doubling its footprint in just a few years.
With so many new locations, Bagel Factory needs a responsive payments provider that can deliver on reliable technology, customer support, great rates and provide the fast set-up they need to continue opening new stores quickly.
THE CHALLENGE
As Bagel Factory grew, they needed a payment provider that understood their business and could provide the service and support they needed, when they needed it most. With a growing customer base, Bagel Factory needed a system capable of handling high transaction volumes, providing real-time financial oversight, and integrating with their ePOS system.
THE SOLUTION
After a detailed review, Bagel Factor chose Rapyd to provide payment processing for all 35 locations. This reduced their administrative complexity and gives them a single point of contact for support.
Results:
Since partnering with Rapyd, Bagel Factory has experienced operational efficiencies, faster setup, and cost savings:
Fast Settlement:
With Rapyd, Bagel Factory enjoys next-day settlement, allowing them to access funds quickly and reliably.
Increased Efficiency:
Real-time transaction monitoring and consolidated reporting save the finance team valuable time.
Cost Reduction:
Competitive transaction rates and terminal ownership options have significantly reduced monthly expenses.
Simplified Financial Reconciliation:
The finance team easily tracks fees, refunds, and individual transactions for each location, simplifying the reconciliation process.