Payments Apprentice

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As a SENA Apprentice in the Operations – Payments team, you will be responsible for preparing international transfer letters and basic reports on completed payments, validating and processing virtual account adjustments, managing customer requests, and updating the daily transfer indicator while considering both domestic and international processes. You will also collaborate with other teams, such as Reconciliations and Treasury, by sharing bank transaction records and supporting documentation.

Responsibilities

• Prepare bank instruction letters for international transfers across LATAM.
• Collect invoices and supporting documents required by banks to process international transfers.
• Prepare basic reports on completed domestic and international payments.
• Manage customer requests related to payment processes for domestic and international merchants.
• Monitor and execute manual controls for transaction and transfer processing.
• Validate and process adjustments to merchants’ virtual accounts, including credit and debit notes.
• Update the daily indicator for domestic and international transfers.
• Download and share bank transaction records with relevant teams, including Reconciliations and Treasury.
• Download bank statements, merchant commission invoices for Mexico, and bank transfer supporting documents.
• Consolidate SWIFT documentation for Chile and Mexico.
• Compile and prepare the reports required for domestic and international payout reconciliation.

• Be available to start the productive stage of the apprenticeship.
• Be eligible for an apprenticeship contract, either as a first-time apprentice or as part of a training pathway.
• Reside in Bogotá or the surrounding areas.
• Be proactive and have strong assertive communication skills.
• Have good proficiency in Microsoft Office tools.

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