Iceland
Service Center Representative - Summer Position
- Issuing Solutions
- Junior (1-2 years)
- Full-time
Description
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter
Rapyd is looking for a representative to join our Issuing Processing team. The representative will mainly work on evening and weekend shifts, with the possibility of daytime shifts during this summer. This is a great opportunity to work with a great team on challenging and exciting projects.
Main responsibilities
- Emergency service to cardholders
- Resolution of queries from banks and partners.
- Fraud Monitoring
Requirements
- Previous experience in a customer facing role or education in related field
- Experience in the payment industry is an advantage
- Excellent customer-service and problem-solving skills
- Detail-oriented and disciplined work methods
- Excellent written and verbal communication skills in English and Icelandic
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