Monitor Specialist - Student Position

For companies hellbent on growth, Rapyd is the global fintech partner that simplifies and advances commerce in every market. 

Rapyd lets you build bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. From famous Fortune 500s to ambitious neighborhood upstarts, our payments network and powerful fintech platform make it easy to pay suppliers and get paid by customers—locally or internationally.

With offices in London, Tel Aviv, San Francisco, Denver, Dubai, Miami, Singapore, Iceland and Hong Kong, we know what it takes to make cross-border commerce as friction-free as being next door. We’re boldly building it—so you can grow your business.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Monitor Specialist at Rapyd, you will be responsible for:

• Responding to events and various technical problems in real-time
• Proactively identifying and mitigating potential issues before they become critical problems
• Troubleshooting and investigating production issues in Rapyd’s services
• Handling issues until resolution with Support and R&D teams
• Monitoring and liaising activities of the production environment, network, business transactions reports
• Direct communication with worldwide partners

• At least 3 semesters (1.5 years) left until graduation
• Knowledge in working with APIs, HTTP requests, etc.
• Good written and verbal communication skills in English
• Excellent troubleshooting and analytic skills
• Ability to work well under pressure
• Commitment is required for a minimum of 3 shifts per week, including one night shift, and the availability to work 24/7 shifts, including weekends, nights, and holidays
• NOC/Similar position experience – advantage

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